Job Details
Salary
INR 50,000 - INR 70,000 / month
Experience
24 - 60 months
Employment Type
Full Time
Job Description
Join Palace of the Monsoon as Guest Relations Manager. Excellent opportunity to grow in hospitality. Customer service experience required.
Job Title: Guest Relations Manager
Location: Gurugram, Haryana
Industry: Hospitality
Category: Customer Service
Salary: 50000 - 70000 INR/Month
Palace of the Monsoon is looking for experienced Guest Relations Manager in Gurugram with strong background in Customer Service. Ideal candidates will have 2-5 years experience within Hospitality Industry.
Job Responsibilities:
- Ensure outstanding customer service in Gurugram area
- Manage guest relations and resolve issues
- Train and supervise front desk staff
- Conduct regular guest satisfaction surveys
- Build and maintain strong relationships with guests
Job Requirements:
- 2-5 years experience in Customer Service
- Strong communication skills
- Leadership and team management abilities
- Knowledge of hospitality industry standards
Join us at Palace of the Monsoon for great career growth. Be part of a team that values customer satisfaction and excellence.