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IT Support Specialist

Sunshine Hotels

Sunshine Hotels is looking for an IT Support Specialist to provide technical assistance and support to our staff. This is a hybrid role involving both onsite and remote work.

Mumbai, Maharashtra
Contract Hybrid
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INR 40,000 - INR 70,000/month 2.0-5.0 yrs experience

Job Description

Sunshine Hotels is actively seeking a skilled and passionate IT Support Specialist to enhance our vibrant team in Mumbai. This pivotal role is essential for delivering exceptional technical support and assistance to our staff, ensuring the seamless operation of all IT systems and equipment. Your expertise will be invaluable in troubleshooting issues, implementing effective solutions, and maintaining the overall efficiency of our IT infrastructure.

In this role, you will be responsible for a variety of tasks that are crucial to the success of our hotel operations. You will assist team members with their technical queries, manage software installations, and conduct regular maintenance checks on our IT systems. Your proactive approach will help identify potential issues before they escalate, ensuring that our staff can focus on providing outstanding service to our guests.

This position offers a flexible hybrid work environment, allowing you to work both onsite at our beautiful hotel and remotely. This combination provides the perfect balance between professional engagement and personal convenience, all while maintaining our commitment to high service standards. As an IT Support Specialist, you will not only solve technical problems but also contribute to creating a supportive and efficient workplace for our team.

If you are dedicated to providing outstanding IT support and thrive in a dynamic setting, we invite you to explore this exciting opportunity with Sunshine Hotels. Your contributions will help us deliver exceptional experiences to our guests while enhancing operational excellence within our organization. Join us and be a part of a team that values innovation, collaboration, and continuous improvement in the hospitality industry.

Key Responsibilities

  • Provide technical support to hotel staff and guests.
  • Troubleshoot hardware and software issues.
  • Assist in maintaining IT infrastructure.
  • Document support processes and solutions.

Qualifications

  • Bachelor's degree in IT or related field.
  • Strong problem-solving skills.
  • Experience with IT support.

Skills

Required

Technical troubleshooting skills. Excellent communication skills. Ability to work independently.

Good to Have

Familiarity with hotel management software. Certifications in IT support.

Benefits & Perks

  • Competitive salary.
  • Flexible working conditions.
  • Professional development opportunities.

Interested in this role?

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Frequently Asked Questions

Live
What type of technical issues will I be handling?
You will handle hardware and software issues, network problems, and user support.
Is this a permanent position?
This is a contract position with the possibility of extension based on performance.
What are the working hours?
Working hours are flexible, with a mix of onsite and remote schedules.
Do I need to provide my own equipment?
No, the company provides all necessary equipment.
How do I apply for this position?
You can apply through our careers page or send your resume directly to HR.

Data refreshed in real-time • Aug 7, 2026

IT Support Specialist

Sunshine Hotels

Apply Now