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IT Support Specialist in Mumbai - Join Sunshine Hotels' Tech Team

Sunshine Hotels

Sunshine Hotels is looking for an IT Support Specialist to provide technical assistance and support to our staff and guests. The ideal candidate will have a strong background in troubleshooting and customer service.

Mumbai, Maharashtra
Contract Hybrid
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INR 25,000 - INR 40,000/month 1.0-3.0 yrs experience

Job Description

Sunshine Hotels, a leading name in Mumbai's hospitality sector, is on the lookout for a skilled IT Support Specialist to enhance our vibrant team. As an IT Support Specialist, you will play a crucial role in maintaining the technological backbone of our establishment, ensuring seamless operations for both staff and guests alike.

Your primary responsibility will be to provide exceptional technical assistance, troubleshooting various IT-related issues that may arise. With your expertise in IT support, you will help create an efficient working environment, allowing our team to focus on delivering outstanding customer service. We are searching for a candidate with a robust background in IT troubleshooting and an unwavering commitment to customer satisfaction.

If you thrive in a fast-paced environment and are passionate about technology and hospitality, we invite you to apply and contribute to our mission of providing excellent service at Sunshine Hotels.

Key Responsibilities

  • Provide technical support to staff and guests.
  • Monitor and maintain IT systems and networks.
  • Install and configure software and hardware.
  • Document technical issues and resolutions.

Qualifications

  • Bachelor's degree in Information Technology or related field.
  • Experience with troubleshooting hardware and software issues.
  • Knowledge of network administration.

Skills

Required

Strong problem-solving skills. Excellent communication and interpersonal skills. Familiarity with Windows and Mac operating systems.

Good to Have

Experience with hotel management software. Knowledge of cybersecurity practices.

Benefits & Perks

  • Flexible work schedule.
  • Health and wellness programs.
  • Access to training and certifications.

Interested in this role?

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Frequently Asked Questions

Live
What kind of technical issues will I be resolving?
You will handle software issues, network problems, and assist with hardware troubleshooting.
Is this a remote position?
This is a hybrid role, with both onsite and remote work options.
What qualifications are required?
A degree in IT or a related field, along with relevant certifications, is preferred.
How do I report issues I cannot resolve?
You will follow our escalation procedures to ensure timely resolution.
Are there opportunities for training and certification?
Yes, we support continuous learning and professional development.

Data refreshed in real-time • Jul 22, 2026

IT Support Specialist in Mumbai - Join Sunshine Hotels' Tech Team

Sunshine Hotels

Apply Now