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Remote IT Support Specialist for Hospitality Industry in Mumbai

Sunshine Hotels

Join Sunshine Hotels as an IT Support Specialist on a contract basis. In this remote role, you will troubleshoot technical issues, support our staff, and ensure smooth IT operations across our hotel locations.

Mumbai, Maharastra
Contract Remote
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INR 40,000 - INR 70,000/month 3.0-5.0 yrs experience

Job Description

Join the dynamic team at Sunshine Hotels, a respected leader in the hospitality sector, as an IT Support Specialist. This contract-based remote position offers you the opportunity to leverage your technical expertise in a vital role that ensures the seamless operation of our IT systems across multiple hotel locations.

As an IT Support Specialist, you will be instrumental in troubleshooting and resolving technical issues, providing exceptional support to our staff and enhancing the overall guest experience. Your ability to manage and maintain hardware and software systems will be key in optimizing our operations and ensuring that our technology resources are always up to date and functioning efficiently.

This role not only offers flexibility through remote work but also a chance to contribute to a leading name in hospitality. Join us in delivering outstanding service and support that keeps Sunshine Hotels at the forefront of the industry.

Key Responsibilities

  • Provide technical support to hotel staff and management.
  • Troubleshoot and resolve hardware and software issues.
  • Assist with the implementation of IT projects.
  • Maintain documentation of IT processes and procedures.

Qualifications

  • Bachelor's degree in Information Technology or related field.
  • 3-5 years of experience in IT support.
  • Certifications in IT support or networking are a plus.

Skills

Required

Strong problem-solving skills. Excellent communication and interpersonal skills. Proficiency in various operating systems.

Good to Have

Knowledge of hotel management systems. Experience with cybersecurity.

Benefits & Perks

  • Competitive salary.
  • Flexible working hours.
  • Opportunity to work with a dynamic team.

Interested in this role?

Apply now and take the next step in your career

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Frequently Asked Questions

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What are the primary responsibilities of this role?
You will provide technical support, resolve IT issues, and maintain systems.
Is this position fully remote?
Yes, this role is entirely remote.
What level of experience is required?
Candidates should have 3-5 years of IT support experience.
What tools or technologies should I be familiar with?
Familiarity with ticketing systems and remote access tools is beneficial.
How do I apply for this position?
Applications can be submitted through our careers portal on the Sunshine Hotels website.

Data refreshed in real-time • Aug 7, 2026

Remote IT Support Specialist for Hospitality Industry in Mumbai

Sunshine Hotels

Apply Now