What are the main responsibilities of the IT Support Specialist?

The main responsibilities include troubleshooting hardware and software issues, maintaining IT infrastructure, and providing technical support to employees.

What qualifications are required for this position?

A degree in Computer Science or a related field, along with 2-5 years of experience in IT support, is required.

Is this position remote or onsite?

This is an onsite position based in Andheri East, Mumbai.

What is the salary range for this role?

The salary range for this position is between INR 50,000 to INR 80,000 per month, depending on experience.

CR

IT Support Specialist - Mumbai | Creative Events Co.

Creative Events Co.

Join Creative Events Co. as an IT Support Specialist and be the backbone of our technological operations. You will help maintain and enhance our IT systems while providing exceptional support to our staff.

Mumbai, Maharashtra

Full time Onsite

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INR 50,000 - INR 80,000/month 2.0-5.0 yrs experience

Job Description

Creative Events Co. is seeking a dedicated and skilled IT Support Specialist to join our dynamic team in Mumbai. In this crucial role, you will be the backbone of our technological operations, ensuring that our IT systems run smoothly and efficiently. Your expertise will be vital in maintaining, troubleshooting, and enhancing our IT infrastructure to support our staff’s productivity and creativity.

As an IT Support Specialist, you will be responsible for providing exceptional technical support to our employees. This includes resolving hardware and software issues, configuring new devices, and assisting with network connectivity problems. You will work closely with various departments to understand their technological needs and provide tailored solutions that enhance their workflow.

In addition to troubleshooting and support, you will play an essential role in implementing new technologies and upgrades. Your proactive approach will help identify areas for improvement within our systems, ensuring that we stay ahead in the fast-paced events industry. You will also assist in training staff on new software and tools, fostering a culture of continuous learning and adaptation.

About the Role

We are looking for someone who is not only technically proficient but also has excellent communication

Key Responsibilities

Provide technical support to employees and troubleshoot IT-related issues.
Maintain and monitor IT systems and infrastructure.
Assist in the implementation of new technologies and upgrades.
Create and manage documentation for IT processes.

Qualifications

Bachelor's degree in Computer Science or related field.
2-5 years of experience in IT support or a similar role.
Relevant certifications (e.g., CompTIA, Microsoft) are a plus.

Skills

Required

Strong problem-solving skills. Excellent communication and interpersonal skills. Proficiency in Windows and Mac OS.

Good to Have

Knowledge of network administration. Experience with cloud services.

Benefits & Perks

Health insurance coverage.
Opportunities for professional development.
Flexible working hours.

Interested in this role?

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