Customer Support Executive

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Mumbai, Maharashtra
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is in search of a Customer Support Executive to provide exceptional service to clients in a remote setting.

Apply now

About the role

As a Customer Support Executive, you will engage with clients via phone, email, and chat, addressing inquiries and providing detailed information about products and services. Your ability to understand customer needs and deliver timely solutions will be crucial in this role.

This position is perfect for individuals with strong communication skills and a genuine passion for assisting others. You will collaborate with a dynamic team focused on ensuring high levels of customer satisfaction.

If you are eager to advance your career in customer service within the IT sector, this opportunity is tailored for you.

What you'll do

  • Respond to customer inquiries
  • Provide information on products and services
  • Resolve issues and escalate when necessary
  • Document interactions in the system

What you'll need

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Strong communication skills

Benefits

  • Work from home flexibility
  • Performance bonuses
  • Comprehensive training programs

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this role?
The position requires flexibility to work in shifts.
Is this role fully remote?
Yes, this is a fully remote position.
Do I need technical knowledge for this position?
Basic technical knowledge is helpful, but training will be provided.

Listing last updated

Customer Support Executive

₹25,000–35,000 a month

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