About the role
As a Front Desk Executive, you will be the first point of contact for guests, managing the reception area with professionalism and warmth. Your responsibilities will include greeting guests, handling check-ins and check-outs, and providing exceptional customer service to ensure a pleasant stay.
This role requires strong communication skills and a passion for hospitality. You will collaborate with various departments to enhance the guest experience and address any inquiries or concerns promptly. If you thrive in a dynamic environment and enjoy making guests feel welcome, this position is an excellent fit for you.
What you'll do
- Greet and check-in guests
- Handle guest inquiries and complaints
- Manage reservations and room assignments
- Maintain a clean and organized reception area
What you'll need
- Bachelor's degree in Hospitality or related field
- Excellent communication skills
- Proficient in MS Office
Skills
Customer service
Time management
Problem-solving
Good to have
Multilingual abilities
Previous experience with hotel management software
Benefits
- Health insurance
- Employee discounts
- Career growth opportunities
Interested in this role?
It takes about two minutes. Free to apply — InnHirers never asks candidates for money.
Questions about this job
What are the working hours for this role?
The working hours are typically 9 AM to 6 PM, but may vary based on shifts.
Is prior experience in hospitality required?
Yes, a minimum of 1 year of experience in a hospitality role is preferred.
What kind of training is provided?
On-the-job training will be provided to help you understand our systems and guest service protocols.
Listing last updated