About the role
Royal Stay Hotel is seeking a dedicated and friendly Front Desk Receptionist to become the welcoming face of our establishment in Ahmedabad. This pivotal role is not only about managing reservations and assisting with check-ins; it encompasses creating a positive first impression for our guests, ensuring they feel at home from the moment they arrive. As a Front Desk Receptionist, you will be responsible for handling guest inquiries, providing information about hotel services, and addressing any concerns that may arise during their stay.
In this dynamic hospitality environment, your exceptional customer service
What you'll do
- Manage guest check-ins and check-outs efficiently
- Handle phone calls and respond to guest inquiries
- Maintain accurate records of reservations and cancellations
- Coordinate with housekeeping and maintenance for guest needs
What you'll need
- 1-3 years of experience in hospitality
- Excellent communication and interpersonal skills
- Proficient in using computer systems and reservation software
Skills
Good to have
Benefits
- Health insurance
- Paid time off
- Employee discounts on hotel services
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