Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team

InnHirers · recruiting for a confidential client

Posted 2 months ago · Apply by 3 Dec 2026

Listing updated 3 Nov 2026

About the role

Embark on an exciting career as a Guest Service Agent at the renowned Grand Plaza Hotel, situated in the vibrant city of Mumbai. This essential role places you at the forefront of our hospitality services, where you will be the welcoming face that greets guests with genuine warmth and professionalism.

Your mission will be to deliver exceptional service, ensuring each guest enjoys a memorable and comfortable stay. In your role as a Guest Service Agent, you will efficiently manage check-ins and check-outs, handle reservations, and address any inquiries or concerns that guests may have. Your keen attention to detail and proactive approach to anticipating guests' needs will play a critical role in enhancing their overall satisfaction.

About the Role

Collaboration is key in this position; you will work closely with various departments, including housekeeping and maintenance, to help create a seamless and enjoyable experience for all visitors. You will also have the opportunity to promote our hotel’s exclusive services and amenities, guiding guests to make the most of their time with us. Whether it’s recommending local attractions, dining options, or arranging transportation, your extensive knowledge and enthusiasm will greatly enrich the guest experience.

In addition to your core

What you'll do

Check-in and check-out guests

Resolve guest complaints

Provide information about hotel amenities

What you'll need

High school diploma or equivalent

Customer service experience preferred

Skills

Interpersonal skills Problem-solving

Good to have

Multilingual abilities

Benefits

Employee discounts

Health benefits

Questions about this job

What is the Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team role?

The Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team position is a Full Time (Onsite) role based in Mumbai. Experience: Up to 2 yrs. Key skills needed include Interpersonal skills, Problem-solving. InnHirers is recruiting for this role on behalf of a client employer — apply directly on this page.

What is the salary for the Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team position?

The Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team position offers a salary of INR 30,000 - INR 45,000/month. Additional benefits include Employee discounts, Health benefits.

How do I apply for the Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team job?

You can apply for the Guest Service Agent at Grand Plaza Hotel in Mumbai - Join Our Hospitality Team position directly through InnHirers. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Dec 3, 2026.

How many jobs are currently available in Mumbai?

There are currently 275 active job openings in Mumbai on InnHirers. Popular categories include Hospitality (83), Healthcare (60), Finance (36), Marketing (22). Browse all jobs in Mumbai to find more opportunities.

How many Hospitality jobs are available right now?

There are currently 260 active Hospitality job openings listed on InnHirers. Top hiring locations for Hospitality roles include Mumbai (83), Surat (81), Ahmedabad (70), Vadodara (2). Explore all Hospitality jobs to find your ideal role.

Are there Hospitality jobs available in Mumbai?

There are 83 active Hospitality job openings in Mumbai on InnHirers. View all Hospitality jobs in Mumbai to apply today.

Listing last updated 3 Nov 2026