Guest Services Executive

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join a vibrant team as a Guest Services Executive, providing exceptional hospitality experiences.

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About the role

As a Guest Services Executive, you will be the first point of contact for guests, ensuring their stay is pleasant and memorable. Your duties will include greeting guests warmly, managing reservations efficiently, and addressing inquiries with professionalism. This role is ideal for individuals who have a passion for delivering exceptional customer service and thrive in a dynamic environment.

Our client values team collaboration, offering a supportive workplace where employees can grow and excel in the hospitality industry. You will have the opportunity to enhance your skills and advance your career while contributing to a positive guest experience.

What you'll do

  • Greet and assist guests at the front desk
  • Manage reservations and inquiries
  • Ensure guest satisfaction during their stay
  • Collaborate with other departments to enhance guest experience

What you'll need

  • High school diploma or equivalent
  • Experience in customer service preferred
  • Strong communication and interpersonal skills

Skills

Excellent communication skills Customer service orientation Ability to multitask

Good to have

Knowledge of hotel management software Basic computer skills

Benefits

  • Competitive salary
  • Opportunities for advancement
  • Employee discounts

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will greet guests, manage bookings, and assist with inquiries to ensure a smooth guest experience.
Is this position suitable for freshers?
Yes, candidates with 1-3 years of experience in customer service are encouraged to apply.
What is the work environment like?
The role is onsite in a vibrant hospitality setting, focusing on customer satisfaction.

Listing last updated

Guest Services Executive

₹25,000–40,000 a month

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