About the role
As a Guest Services Manager, you will play a crucial role in ensuring exceptional guest experiences at our client's establishment. You will be responsible for overseeing all aspects of guest relations, leading a dedicated team of guest service representatives, and managing guest feedback effectively.
The ideal candidate should possess a background in hospitality management and demonstrate a genuine passion for delivering top-notch service. This part-time position offers flexibility while allowing you to contribute to a dynamic team in the hospitality industry.
In this role, you will implement service standards that enhance overall guest satisfaction and help create memorable experiences. If you are committed to excellence in guest services and enjoy working in a fast-paced environment, we encourage you to apply.
What you'll do
- Oversee guest services and ensure high-quality experiences
- Manage guest feedback and implement improvements
- Train and supervise guest service staff
- Develop and maintain service standards
What you'll need
- Degree in hospitality management or related field
- 3-6 years of experience in hospitality or customer service roles
- Strong leadership and interpersonal skills
Skills
Good to have
Benefits
- Flexible working hours
- Team-building activities
- Discounts on hotel stays
Interested in this role?
It takes about two minutes. Free to apply — InnHirers never asks candidates for money.
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