IT Support Engineer - Join Our Innovative Team in Ahmedabad

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹50,000–80,000 a month
Location
Ahmedabad, Gujarat
Work mode
Hybrid
Job type
Contract
Experience
3–6 yrs
Category
IT

In hand: about ₹45,000–72,100 a month after PF and income tax (estimate). How it's worked out

Creative Events Co. is seeking an IT Support Engineer to provide technical assistance and support to our team. This role involves troubleshooting hardware and software issues, ensuring seamless IT operations.

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About the role

Creative Events Co., a prominent player in the event management sector, is excited to announce an opportunity for a dedicated IT Support Engineer to join our innovative team in Ahmedabad. This vital role is not just about troubleshooting but is integral to maintaining the seamless operation of our IT systems, which are crucial for our commitment to delivering exceptional events that leave a lasting impression.

As an IT Support Engineer, you will be the backbone of our technical operations, responsible for diagnosing and resolving a variety of hardware and software issues. Your expertise will play a key role in providing vital technical support to our staff, ensuring that our IT infrastructure runs smoothly and efficiently. You will be involved in setting up new equipment, configuring software applications, and maintaining the security and integrity of our systems.

About the Role

In this role, your attention to detail will be paramount as you monitor network performance, troubleshoot connectivity problems, and implement solutions that enhance our IT capabilities. Collaborating closely with different departments, you will gain an understanding of their unique technical needs, allowing you to tailor your support effectively. Your role will also involve creating user documentation and providing training to staff on new systems and technologies, fostering a culture of continuous improvement.

We are looking for a proactive individual who is not only technically proficient but also possesses strong communication

What you'll do

  • Provide technical support to staff and clients.
  • Troubleshoot hardware and software issues.
  • Maintain IT infrastructure and network security.
  • Document IT processes and solutions.
  • Assist in the implementation of new technologies.

What you'll need

  • Degree in Information Technology or related field.
  • At least 3 years of experience in IT support.
  • Certifications like CompTIA A+, Network+, or similar are preferred.

Skills

Strong problem-solving abilities. Excellent communication skills. Proficiency in IT troubleshooting.

Good to have

Experience with cloud services. Knowledge of cybersecurity practices.

Benefits

  • Competitive salary package.
  • Flexible working hours.
  • Professional development training.

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

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Questions about this job

What kind of technical issues will I be troubleshooting?
You will handle issues related to hardware, software, network connectivity, and IT security.
Is this a remote position?
This is a hybrid role, allowing some remote work along with onsite responsibilities.
What qualifications do I need for this job?
Candidates should have a degree in IT or a related field and 3-6 years of relevant experience.
What tools or software should I be familiar with?
Familiarity with Windows and Linux operating systems, networking protocols, and help desk software is required.
Are there opportunities for advancement in this role?
Yes, we encourage professional growth and may offer advancement to senior IT positions.

Listing last updated

IT Support Engineer - Join Our Innovative Team in Ahmedabad

₹50,000–80,000 a month

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