Remote Healthcare Customer Service Executive

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Mumbai, Maharashtra
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Healthcare

Our client is seeking a Remote Healthcare Customer Service Executive to assist patients with inquiries and provide support.

Apply now

About the role

As a Remote Healthcare Customer Service Executive, you will play a crucial role in managing patient inquiries through phone and email, ensuring a seamless and positive experience for each individual. Your responsibilities will include answering questions about healthcare services, assisting with appointment scheduling, and providing detailed information about various health programs.

This position is ideal for candidates with outstanding communication skills and a genuine passion for helping others. You will be part of a dedicated team that prioritizes enhancing patient care and satisfaction, contributing to a supportive environment focused on delivering exceptional service.

What you'll do

  • Respond to patient inquiries via phone and email.
  • Assist in scheduling appointments.
  • Provide detailed information about healthcare services.
  • Maintain accurate records of patient interactions.

What you'll need

  • High school diploma or equivalent.
  • Customer service experience preferred.
  • Strong verbal communication skills.

Skills

Excellent communication and interpersonal skills. Basic computer proficiency. Ability to work independently.

Good to have

Experience in the healthcare industry. Multilingual abilities.

Benefits

  • Work from home flexibility.
  • Competitive pay.
  • Opportunities for professional growth.

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

Questions about this job

What are the main responsibilities in this role?
You will manage patient inquiries, assist with appointment scheduling, and provide information regarding healthcare services.
Is training provided for this position?
Yes, comprehensive training will be provided to ensure you are well-equipped to assist patients.
What is the expected work schedule?
The schedule will be flexible, with options for part-time hours.

Listing last updated

Remote Healthcare Customer Service Executive

₹20,000–30,000 a month

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