Remote IT Support Specialist in Surat - Join Our Tech Team

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Listing updated

Pay
₹40,000–60,000 a month
Location
Surat, Gujarat
Work mode
Remote
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–54,000 a month after PF and income tax (estimate). How it's worked out

Creative Events Co. is looking for a Remote IT Support Specialist to provide technical assistance to our team and clients. You will troubleshoot issues and ensure all systems are functioning efficiently.

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About the role

Join Creative Events Co. as a Remote IT Support Specialist and become an essential part of our technology team. In this dynamic role, you will be responsible for ensuring that our IT systems operate smoothly and efficiently, providing top-notch technical support to both our internal staff and valued clients. Your primary focus will be on troubleshooting issues, assisting with system maintenance, and implementing solutions that enhance our operational efficiency.

As a crucial member of our team, your technical expertise will be instrumental in diagnosing and resolving hardware and software problems, ensuring minimal downtime for our operations. You will also have the opportunity to collaborate closely with other departments to understand their technology needs and provide tailored solutions that foster productivity. Your ability to communicate effectively and solve problems will directly contribute to the seamless experience our clients expect from us.

This position offers the unique opportunity to work remotely while being an integral part of a creative and innovative environment. We value individuals who are passionate about technology and committed to delivering exceptional support. In return, we provide a supportive work culture that encourages professional growth and development.

About the Role

As a Remote IT Support Specialist, your

What you'll do

  • Provide technical support to clients and employees
  • Troubleshoot hardware and software issues
  • Document and maintain support requests
  • Assist in the setup of new technology and software

What you'll need

  • Bachelor’s degree in Information Technology or related field
  • 2+ years of experience in IT support
  • Strong problem-solving skills

Skills

Technical troubleshooting skills Strong communication skills Familiarity with remote support tools

Good to have

Knowledge of project management software Experience in customer service

Benefits

  • Work from home flexibility
  • Competitive pay
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

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Questions about this job

What type of technical issues will I be handling?
You will address hardware, software, and network-related issues.
Is this a full-time position?
This is a contract role with flexible hours.
What qualifications do I need for this role?
A degree in IT or related field, along with experience in tech support, is required.
Do I need to provide my own equipment?
Yes, you will need to have your own computer and reliable internet connection.
How do I apply for this position?
Please submit your resume and cover letter via our website.

Listing last updated

Remote IT Support Specialist in Surat - Join Our Tech Team

₹40,000–60,000 a month

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