About the role
In this role, you will be responsible for managing guest relations, addressing concerns, and providing tailored services to enhance the overall guest experience. You will work closely with various departments to ensure that all guest needs are met promptly and efficiently. This position is suitable for mid-level professionals with strong communication skills and a passion for customer service. Our client offers a dynamic work environment with opportunities for professional growth.
What you'll do
- Manage guest relations
- Address guest complaints and concerns
- Provide personalized services
- Collaborate with various departments
What you'll need
- Bachelor's degree in hospitality management or related field
- Strong interpersonal skills
- Experience in a similar role
Skills
Excellent communication
Problem-solving
Conflict resolution
Good to have
Multilingual skills
Knowledge of hospitality software
Benefits
- Health insurance
- Performance bonuses
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — InnHirers never asks candidates for money.
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Questions about this job
What does the role of Guest Relations Executive involve?
You will manage guest relations, address concerns, and ensure guest satisfaction.
What is the minimum experience required?
Candidates should have at least 3 years of experience in hospitality or customer service.
Is this a full-time job?
Yes, this is a full-time onsite position.
What salary can I expect?
The salary ranges from INR 40,000 to INR 70,000 per month.
How can I apply for this role?
Click "Apply Now" on this page to apply through InnHirers. InnHirers is recruiting for this role on behalf of a client employer.
Listing last updated