Guest Relations Executive

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹35,000–60,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
2–4 yrs
Category
Hospitality

In hand: about ₹31,400–54,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Guest Relations Executive in Mumbai, focusing on enhancing guest experiences and satisfaction.

Apply now

About the role

As a Guest Relations Executive, you will serve as the primary point of contact for guests, addressing their inquiries and ensuring a memorable experience. Your responsibilities will include managing guest feedback, coordinating with various departments, and providing detailed information about the hotel's services and amenities.

This role is perfect for individuals with strong interpersonal skills and a passion for hospitality. Our client emphasizes employee development, offering opportunities for career advancement and professional growth. If you thrive in a customer-focused environment and enjoy problem-solving, this position may be an excellent fit for you.

What you'll do

  • Manage guest inquiries and feedback
  • Coordinate with hotel departments
  • Provide information on services
  • Ensure guest satisfaction

What you'll need

  • 2-4 years in guest relations or hospitality
  • Strong interpersonal skills
  • Customer service orientation

Skills

Interpersonal skills Problem-solving abilities Customer service skills

Good to have

Multilingual abilities Conflict resolution skills

Benefits

  • Career advancement opportunities
  • Dynamic work environment
  • Competitive salary

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

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Questions about this job

What are the key responsibilities of this position?
You will manage guest inquiries, feedback, and ensure a pleasant experience during their stay.
What qualifications are preferred for this role?
Applicants should have 2-4 years of experience in a guest relations or hospitality role.
Is this position onsite?
Yes, this role requires you to work onsite in Bandra, Mumbai.

Listing last updated

Guest Relations Executive

₹35,000–60,000 a month

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