Guest Services Coordinator

InnHirers · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹25,000–40,000 a month
Location
Surat, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a highly motivated Guest Services Coordinator to enhance the experience of our guests during their stay.

Apply now

About the role

As a Guest Services Coordinator, you will serve as the first point of contact for guests, addressing inquiries and delivering exceptional customer service. Your role involves collaborating with various departments to ensure that all guest needs are met promptly and efficiently.

This position is ideal for individuals who are passionate about hospitality and enjoy creating memorable experiences for guests. You will join a team that values collaboration and is committed to excellence in service.

If you are looking for a full-time opportunity in a dynamic hospitality environment, we encourage you to apply and become part of a team dedicated to enhancing guest satisfaction.

What you'll do

  • Assist guests with check-in and check-out processes.
  • Address guest inquiries and resolve issues.
  • Coordinate with hotel departments to fulfill guest requests.
  • Maintain guest records and provide feedback to management.

What you'll need

  • High school diploma; degree in hospitality preferred.
  • 1-3 years of experience in customer service or hospitality.
  • Strong communication and interpersonal skills.

Skills

Excellent customer service skills. Proficient in handling guest inquiries. Ability to work in a fast-paced environment.

Good to have

Familiarity with hotel management software. Multilingual abilities.

Benefits

  • Health insurance benefits.
  • Opportunities for career advancement.
  • Employee discounts on services.

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

Guest Services Coordinator jobs in other cities

Questions about this job

What does a typical day look like for a Guest Services Coordinator?
You will assist guests with check-ins, handle inquiries, and coordinate with hotel staff to meet guest needs.
Is this position full-time or part-time?
This is a full-time position.
What is the expected salary range?
The salary range is between INR 25,000 to INR 40,000 per month.

Listing last updated

Guest Services Coordinator

₹25,000–40,000 a month

Apply