Healthcare Customer Service Executive

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Surat, Gujarat
Work mode
Remote
Job type
Part time
Experience
1–3 yrs
Category
Healthcare

Join our team as a Healthcare Customer Service Executive, providing vital support to patients remotely from Surat.

Apply now

About the role

In the role of Healthcare Customer Service Executive, you will play a crucial role in assisting patients with their inquiries and managing appointment bookings. Your primary responsibility will involve providing clear and accurate information about healthcare services, ensuring that patients feel supported and informed throughout their experience.

This remote position is ideal for individuals seeking a flexible work-life balance while contributing positively to patient care. Strong communication and empathy are key skills for this role, as you will serve as the first point of contact for patients seeking assistance.

Join a dedicated team that values patient care and service excellence, and take pride in making a meaningful difference in the lives of those you assist.

What you'll do

  • Assist patients with inquiries
  • Manage appointment bookings
  • Provide information about healthcare services

What you'll need

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Strong communication skills

Skills

Empathy Communication Time management

Good to have

Familiarity with healthcare terminology Experience with CRM systems

Benefits

  • Flexible hours
  • Work from home
  • Opportunity to develop healthcare knowledge

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

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Questions about this job

What does a Healthcare Customer Service Executive do?
You will assist patients with inquiries, manage appointments, and provide information about services.
Is prior experience in healthcare necessary?
Some experience in customer service is preferred, but training will be provided.
What are the working hours for this part-time role?
Flexible working hours are available, allowing you to choose shifts that fit your schedule.

Listing last updated

Healthcare Customer Service Executive

₹20,000–30,000 a month

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