Healthcare Customer Support Specialist

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Healthcare

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Healthcare Customer Support Specialist to deliver exceptional support to patients and healthcare providers on-site in Mumbai. This is an excellent role for recent graduates looking to start their careers in healthcare.

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About the role

As a Healthcare Customer Support Specialist, you will serve as the primary liaison for patients and healthcare providers, addressing inquiries and resolving issues promptly. Your role will involve collaborating with various departments to facilitate effective communication and enhance patient satisfaction.

This position is well-suited for individuals who are dedicated to improving healthcare experiences and are eager to contribute positively to the lives of others. You will receive thorough training and ongoing support to ensure your success and development in this vital role.

What you'll do

  • Assist patients and providers with inquiries
  • Resolve issues related to healthcare services
  • Coordinate with different departments
  • Ensure high levels of patient satisfaction

What you'll need

  • Bachelor's degree in any field
  • Strong communication skills
  • Customer service experience (preferred but not required)

Skills

Excellent verbal and written communication Problem-solving skills Empathy and patience

Good to have

Knowledge of healthcare systems Basic computer skills

Benefits

  • Health insurance
  • Career development opportunities
  • Dynamic work environment

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this position?
This is a full-time position with typical working hours from 9 AM to 6 PM.
Do I need prior experience in healthcare?
No prior experience is required, but a passion for helping others is essential.
What is the salary range for this role?
The monthly salary ranges from INR 25,000 to INR 40,000.
Will training be provided?
Yes, comprehensive training will be provided upon hiring.
How do I apply for this position?
Click "Apply Now" on this page to apply through InnHirers. InnHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Healthcare Customer Support Specialist

₹25,000–40,000 a month

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