About the role
The Hotel Front Office Manager plays a crucial role in ensuring smooth front office operations at our client's esteemed hotel in Mumbai. This position involves overseeing a dedicated team that delivers outstanding customer service and manages all aspects of guest interactions, including reservations and check-in/check-out procedures.
The ideal candidate will possess significant experience in hospitality management, demonstrating a strong commitment to enhancing guest satisfaction. Your leadership will be vital in fostering a welcoming environment and maintaining high service standards. Join our client to help create unforgettable experiences for every guest.
What you'll do
- Supervise front office staff
- Manage guest relations and complaints
- Oversee reservations and billing
- Ensure compliance with hotel policies
What you'll need
- Bachelor’s degree in hospitality management
- 5-10 years of experience in hotel management
- Leadership skills
Skills
Good to have
Benefits
- Competitive salary
- Health benefits
- Career advancement opportunities
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