Hotel Staff (Customer Service)

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

We are looking for enthusiastic Hotel Staff to join our dynamic team in Mumbai. If you have a passion for hospitality and providing exceptional customer service, this is the role for you.

Apply now

About the role

As a vital member of our client's hotel staff, you will contribute significantly to creating a welcoming atmosphere for guests. Your primary duties will involve greeting guests upon arrival, assisting with smooth check-ins and check-outs, and addressing any inquiries or concerns they may have during their stay. This role is essential in ensuring that guests have a pleasant experience and feel valued throughout their time at the hotel.

This full-time position is ideal for individuals with a strong background in customer service and a passion for the hospitality industry. You will work in a collaborative environment, where teamwork is essential to providing exceptional service. Additionally, this role offers opportunities for career growth in a dynamic sector, allowing you to advance your skills and expertise in hospitality.

What you'll do

  • Greet and assist guests
  • Manage check-in and check-out processes
  • Address guest inquiries and complaints
  • Maintain a clean and organized front desk area

What you'll need

  • High school diploma or equivalent
  • 1-3 years of experience in hospitality or customer service
  • Strong interpersonal skills

Skills

Customer service Communication skills Problem-solving

Good to have

Multilingual abilities Familiarity with hotel management software

Benefits

  • Opportunities for career growth
  • Staff discounts on hotel services
  • Dynamic work environment

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

Hotel Staff (Customer Service) jobs in other cities

Questions about this job

What experience is required for this role?
At least 1 year of experience in customer service or hospitality is preferred.
What are the working hours for this position?
This is a full-time role, and shifts may vary based on hotel occupancy.
What is the salary range for this position?
The salary ranges from INR 20,000 to INR 35,000 per month.

Listing last updated

Hotel Staff (Customer Service)

₹20,000–35,000 a month

Apply