Hotel Staff (Customer Service)

InnHirers · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Surat, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Join our client as Hotel Staff, focusing on delivering exceptional customer service to enhance guest experiences.

Apply now

About the role

As Hotel Staff, you will play a vital role in delivering exceptional customer service to our guests, ensuring their needs are met during their stay. Your responsibilities will include assisting with check-ins, responding to guest inquiries, and resolving any issues that may arise, all while maintaining a friendly and professional demeanor.

This position is perfect for individuals who possess a passion for hospitality and excellent interpersonal skills. You will be part of a dedicated team that thrives in a dynamic environment, working together to create memorable experiences for guests. If you excel in a fast-paced setting and enjoy making a positive impact on others, we encourage you to apply.

What you'll do

  • Greet and check in guests
  • Respond to guest inquiries
  • Handle guest complaints
  • Maintain cleanliness and organization of front desk area

What you'll need

  • High school diploma
  • 1-3 years of experience in hospitality
  • Customer service experience

Skills

Communication Problem-solving Customer service

Good to have

Multilingual skills Basic computer proficiency

Benefits

  • Competitive salary
  • Employee discounts
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — InnHirers never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of Hotel Staff?
You will greet guests, manage check-ins and check-outs, and assist with guest inquiries.
Is this position full-time?
Yes, this is a full-time onsite role.
What skills are required for this position?
Strong communication skills and a customer-service orientation are essential.

Listing last updated

Hotel Staff (Customer Service)

₹30,000–50,000 a month

Apply